
DHL Group to invest more than $571m in Middle East
DHL Group (DHL), the world's leading logistics provider, has announced plans to invest more than EUR500 million ($571 million) in the Middle East, with a strategic focus on the rapidly expanding Gulf markets of Saudi Arabia (KSA) and the United Arab Emirates (UAE).
This investment, set to take place between 2024 and 2030, underscores DHL's commitment to the region and its importance for the future of global trade. DHL Group's Strategy 2030, launched in 2024, prioritises growth regions and geographic tailwinds generated by shifts in global trade, the company said.
The investment spans all four DHL divisions – DHL Express, DHL Global Forwarding, DHL Supply Chain, and DHL eCommerce – and will significantly strengthen the region's logistics backbone. By enhancing infrastructure, expanding networks and capacity, and elevating service capabilities, DHL aims to empower businesses operating across and with the Middle East to capitalise on growth opportunities from trade, ensuring support and resilience for customers as they navigate evolving market demands.
The company's divisions provide a broad portfolio of logistics and transportation services to customers in the Middle East, including express parcel delivery, air, ocean and overland freight, warehousing, fulfilment and distribution, customs brokerage and specialized operations for sectors such as life sciences, healthcare, e-commerce and battery logistics.
'The region of the Gulf Cooperation Council (GCC) is rapidly emerging as a global logistics and innovation hub,' said John Pearson, CEO of DHL Express. 'Our investment reflects the region's increasing strategic importance in connecting Asia, Europe, and Africa, and our commitment to supporting its transformation into a catalyst for regional and global trade. DHL Express is seeing dynamic growth and export potential in the region's e-commerce sector, for example, which is providing opportunities for entrepreneurs and smaller businesses to expand their offering to global markets.'
Supporting FDI, exports and building supply chain resilience
The Middle East is emerging as a vital trade hub, facilitating commerce between Asia, Europe, and the US while serving as a gateway to Africa. The region is witnessing growth not only due to attracting investments from multinationals expanding their operations but also because Gulf- and Middle East-based businesses are growing and increasing their exports. DHL's services, the local and global expertise of its team, and the flexibility offered by the company's extensive transportation and warehousing network and digital platforms, automation and technologies help businesses build supply chain resilience at a time of heightened volatility and uncertainty in global trade.
Hendrik Venter, CEO of DHL Supply Chain, Europe, Middle East & Africa, added: 'DHL Supply Chain has actively expanded in Saudi Arabia and UAE in recent years, recognizing the positive economic development, the increasing maturity and sophistication of supply chain operations in the region and the growing demand for specialized, outsourced logistics support. With a strong focus on the energy sector, life sciences, healthcare, and technology, we are poised to take advantage of our contract logistics expertise to meet the unique needs of our customers and drive innovation in these critical areas.'
Amadou Diallo, CEO of DHL Global Forwarding, Middle East & Africa, remarked: 'This investment underscores our confidence in the Middle East's economic trajectory and our continued commitment to be ahead of the curve in digital capabilities and sustainable transportation for our customers. We also consistently aim to find entrepreneurial freight forwarding solutions that build supply chain resilience, keep their goods flowing and help them to uncover growth opportunities in a world that is characterized by uncertainty and volatility. By expanding our operations, we will be even better positioned to support our clients in navigating the complexities of international trade and logistics.'
DHL Group recognises the growing opportunities in the energy sector, encompassing traditional oil and gas as well as renewables and electrification. The company also sees potential in the life sciences and healthcare markets, alongside the burgeoning e-commerce landscape. For example, Saudi Arabia is experiencing a strong inbound market for B2C, especially with high-end goods, driven by ongoing tourism initiatives and events, it said.
Targeted investments in quality, capacity and efficiency
The investments will focus on the following areas across DHL's business units:
- DHL Express: Investments will be made in hub and gateway facilities, as well as enhancing aviation capacity to improve service efficiency and delivery speed.
- DHL Global Forwarding: The company will expand its overall presence in the region, invest in its fleet – including electric trucks – and pursue joint venture initiatives such as the recent joint venture with Etihad Rail to enhance connectivity and logistics capabilities.
- DHL Supply Chain: There will be an expansion of the contract logistics offering in both the UAE and KSA, which includes increasing warehousing capacity, upgrading equipment, and integrating advanced technology to optimise operations.
- DHL eCommerce: The acquisition of the delivery provider AJEX in Saudi Arabia will enhance DHL's e-commerce capabilities, facilitating better last-mile delivery services in a rapidly growing market.
DHL is also committed to sustainability, investing in alternative fuel, and electric delivery vehicles, aviation fuels in air freight and biofuels for road and ocean freight, as well as solar energy and clean power for facilities. This commitment ensures that supply chains become more sustainable, and customers achieve their net zero ambitions. This is aligned with the agenda of governments in the region to lead on environmental sustainability. DHL aims to implement best practices in logistics and innovation, strengthening its longstanding position as a leader and investor in the talent and economic potential of the Middle East, the company said. -TradeArabia News Service

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles


Gulf Insider
4 days ago
- Gulf Insider
GCC Tourist Visa Approved, to Be Rolled Out 'soon',
The GCC single tourist visa has been approved and will be rolled out soon, said Abdulla bin Touq Al Marri, UAE's Minister of Economy. 'The single (GCC) tourist visa has been approved and waiting now to be implemented, hopefully, soon. Now, it is with the Ministry of Interior and the relevant stakeholders and they should look into it,' Al Marri told Khaleej Times in an interview on the sidelines of the UAE Hospitality Summer Camp press conference on Monday. The Gulf Cooperation Council (GCC) countries have been discussing rolling out a unified tourist visa or GCC Grand Tours Visa for the region, similar to the Schengen tourist visa, over the past few years. This visa will allow foreign tourists to visit all six member states – the UAE, Saudi Arabia, Bahrain, Qatar, Oman and Kuwait – on a single visa. Industry executives believe that the unified visa will be a game-changer for the regional tourism industry and overall economies, creating jobs along with a big boost to GDP. They believe that the much-awaited unified GCC tourist visa will boost 'bleisure' (business-leisure) travel in the region, as visitors will increasingly mix the two to extend their trips to explore the neighbouring countries. According to data released by the Statistical Centre for the Cooperation Council for the Arab Countries of the Gulf, the region welcomed 68.1 million visitors in 2023 and generated a record $110.4 billion in tourism revenue, a remarkable 42.8 per cent increase in tourist arrivals compared to pre-pandemic levels in 2019. The travel and tourism sector's contribution to the UAE economy continues to grow, taking the total employment numbers to 833,000 last year, according to the World Travel and Tourism Council (WTTC). It is estimated that the number of jobs in the UAE's travel and tourism sector will touch one million by 2030, surpassing WTTC's estimates of 928,000 by 2034, with one in 9 residents working in the sector. Dubai, a regional tourism hub, welcomed 7.15 million tourists in the first four months of 2025, representing a 7 per cent growth compared to the same period in 2024, according to the Dubai Department of Economy and Tourism. Also read: Riyadh Air buys 25 Airbus A250-1000 jets at Paris Airshow


Gulf Insider
6 days ago
- Gulf Insider
Armenia Grants Visa-Free Entry To GCC Citizens And Residents From July 1
Armenia has granted visa-free entry to citizens and residents of Oman and other GCC countries for stays of up to 90 days within180-day period, effective July 1, 2025. The new visa policy is part of a strategic initiative to strengthen economic ties, boost tourism, and facilitate business opportunities between Armenia and the GCC. Armenia had previously introduced visa-free travel for UAE citizens in 2017, Qatari citizens in 2019, and Kuwaiti citizens in 2022, a significant development that paved the way for the newly expanded regional visa policy. The move aims to boost Armenia's attractiveness as an easy- to-reach and friendly destination within the South Caucasus, particularly appealing to visitors from the UAE, Saudi Arabia, Kuwait, Qatar, Bahrain, and Oman. The new visa free policy will apply to all passport holders from the GCC countries, enabling travel for tourism, leisure, or business purposes without a visa for stays of up to 90 days within any 180-day period. Also, people holding valid residency permit issued by any of the GCC countries with at least six months of validity from the date of entry to Armenia, will also be eligible for visa-free entry, thereby broadening the accessibility for a substantial segment of the GCC expatriate communities. 'This milestone reflects our dedication to making Armenia more accessible to regional travellers,' said Lusine Gevorgyan, Chairman of the Tourism Committee of Armenia's Ministry of Economy. 'We look forward to welcoming more guests from the GCC who seek meaningful travel experiences, whether through our ancient monasteries, vibrant food scene, or immersive cultural festivals.' The committee expects that the visa waiver will further stimulate collaboration with the GCC. The initiative supports Armenia's broader tourism strategy, which includes enhanced air connectivity, improved visitor infrastructure, and dynamic destination marketing across global markets.


Gulf Insider
13-06-2025
- Gulf Insider
Kuwait's New Visa And Residency Rules: All You Need To Know
For decades, Kuwait has been a hub of opportunity for expatriates, drawing workers from around the world with the promise of stable jobs and tax-free salaries. Yet, as the Gulf nation tightens its controls on who comes, who stays, and who goes, navigating Kuwait's visa system has become a challenge that touches on everything from labour rights and family life to new digital platforms and legal restrictions. If you're considering a move to Kuwait, or are already living in the country as a foreign worker or family member, here's everything you need to know, whether you're applying for your first tourist visa or contemplating a return home. Early this week, Kuwait announced a major policy shift for the country's vast expatriate workforce: all foreign private sector employees (holders of Article 18 residency) must obtain explicit employer approval before leaving the country. This 'exit permit' system, common elsewhere in the Gulf under the kafala (sponsorship) system, is now fully in force in Kuwait, effective July 1. If you work for a private company, you cannot leave Kuwait, even temporarily, unless your employer (the 'kafeel') approves your travel through the official government portals. This includes both permanent departures and routine vacations. The system is online, streamlined through the 'Sahel' app or the Ashal Manpower Portal, but ultimately, your employer's approval is a must. How to apply : Employees must log in to the Sahel app, submit a request with their civil ID and travel dates, and wait for employer approval. If your employer does not respond or denies your request without cause, you can file a complaint with the Public Authority of Manpower. : Employees must log in to the Sahel app, submit a request with their civil ID and travel dates, and wait for employer approval. If your employer does not respond or denies your request without cause, you can file a complaint with the Public Authority of Manpower. Who is affected : All private sector expats (Article 18 residency) and their dependents; government employees have long needed departmental permission for travel. : All private sector expats (Article 18 residency) and their dependents; government employees have long needed departmental permission for travel. Why now? Authorities say the measure will prevent illegal departures, ensure workers fulfill financial obligations, and crack down on abuses like absconding or labor market irregularities. The new exit permit regulation is deeply intertwined with the 'kafala' sponsorship system, a framework widely prevalent in the Gulf. Under kafala, migrant workers' visas are tied directly to their employers, granting sponsors considerable control over their employees' legal status and, historically, their movement. While many GCC countries have taken steps to reform or abolish aspects of kafala, the re-introduction of an exit permit in Kuwait is set to enhance employer oversight on their staff. According to the Public Authority of Manpower (PAM), the primary objectives of the exit permit are multi-faceted: Strengthening oversight : The measure aims to enhance governmental oversight of expatriate worker movement, providing a clearer picture of who is entering and exiting the country. : The measure aims to enhance governmental oversight of expatriate worker movement, providing a clearer picture of who is entering and exiting the country. Balancing rights : The permit seeks to 'ensure a balance between the workers' and employers' rights.' This suggests an effort to prevent situations where workers might leave the country with outstanding financial obligations or without fulfilling their contractual duties. : The permit seeks to 'ensure a balance between the workers' and employers' rights.' This suggests an effort to prevent situations where workers might leave the country with outstanding financial obligations or without fulfilling their contractual duties. Minimising violations : The authority hopes to reduce violations linked to unauthorised departures, such as workers leaving without settling debts or without proper documentation. : The authority hopes to reduce violations linked to unauthorised departures, such as workers leaving without settling debts or without proper documentation. Curbing visa trading: A significant underlying motive for this regulation, as highlighted by officials, is to help curb illicit visa trading and irregularities within the labor market. The process for obtaining an exit permit has been designed to be primarily online and accessible 24/7. Worker's application : Expatriate workers can submit an electronic exit permit request using their Civil ID number and personal information via the unified government application for electronic services (Sahel) or the Ashal portal of the manpower authority. Workers have the right to choose the start and end dates of the permit upon submitting the application, and importantly, the permit does not entail any commitment to a specific return date. : Expatriate workers can submit an electronic exit permit request using their Civil ID number and personal information via the unified government application for electronic services (Sahel) or the Ashal portal of the manpower authority. Workers have the right to choose the start and end dates of the permit upon submitting the application, and importantly, the permit does not entail any commitment to a specific return date. Employer's approval : The application is then automatically sent to the employer for approval. Employers must use the Sahel-Business app or the Ashal portal. The system will automatically verify the employer-employee match before the permit is issued. Authorised individuals within a company can approve these requests automatically. : The application is then automatically sent to the employer for approval. Employers must use the Sahel-Business app or the Ashal portal. The system will automatically verify the employer-employee match before the permit is issued. Authorised individuals within a company can approve these requests automatically. Instant issuance : Once approved by the employer, the permit is issued instantly, without additional formalities. : Once approved by the employer, the permit is issued instantly, without additional formalities. Addressing denials and disputes: To mitigate potential misuse by employers, the government has provided a recourse for workers. If an employer fails to respond or unjustly denies a request without a valid reason, the worker can file a complaint with the Public Authority for Manpower. Beyond the exit permit, Kuwait has also implemented stricter rules governing family visas for expatriates, aiming to ensure that sponsors can financially support their dependents. The KD800 salary threshold Expatriates wishing to sponsor their spouses and children under Article 22 residency must now meet a minimum salary requirement of KD800 (approximately $2,610), a central feature of Kuwait's updated family visa policy. This threshold was first established in January 2024 under Ministerial Resolution No. 56, which originally also required applicants to hold a university degree and be employed in a profession aligned with their qualifications. However, a subsequent amendment in July 2024 removed the degree requirement, while keeping the income condition firmly in place as the key eligibility criterion. Targeted enforcement campaign Kuwaiti authorities, specifically the Residence Affairs Investigations Department, have launched a targeted campaign to identify and address violations of these new rules. This campaign has focused on expatriates who initially met the KD800 threshold but later fell below it due to job changes or reduced income. These individuals are now required to regularise their status within one month or face the prospect of sending their dependents back to their home countries. Profession consistency: Under Article 29 of the revised regulation, eligibility for family visas is limited to those employed in positions consistent with their declared professions. Discretionary exceptions: Discretionary exceptions may be granted for children under the age of five or those born inside Kuwait, subject to review by the Director General of Residency Affairs. Open process: The Interior Ministry emphasizes that the family visa process is open to all expatriates, regardless of nationality or educational background, provided the salary requirement is met.