iPhone users report Mail app issues after iOS 18.5 update; here's how to fix the problem temporarily
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Several
iPhone
users have reported facing technical issues with the
Apple Mail
app since updating to iOS 18.5. These problems include the app freezing, failing to respond, or displaying a blank or white screen. Users affected by this bug have shared their experiences across various online forums, including Reddit, MacRumors, and Apple's official discussion community. The widespread complaints indicate that this is a common problem for those who have installed the recent iOS update.
How the iOS 18.5 update is affecting Mail app users on iPhone
As per users' complaints, the issue seems to affect various iPhone models, with no specific device being singled out. The one common factor is that the problem reportedly began after installing iOS 18.5. However, these reports have only surfaced recently, even though
Apple
rolled out this version nearly a month ago.
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How to temporarily fix the Mail app issue in iOS 18.5
As the cause of the issue remains unknown, many of the affected users noted that closing and reopening the app resolves the issue, but only temporarily. Even restarting the phone is a band-aid at best, as the issue seems to invariably return.
On Apple's discussion community, one person said that they spoke with an Apple support rep who advised them to force restart their phone. After taking that advice, the person said that Apple Mail had been working for more than four hours.
Moreover, the Mail app bug doesn't seem to be affecting all iPhone users, as some noted that it's working fine for them even after installing the update. Apple has also yet to share any details or officially acknowledge the issue. Until the company does that and rolls out a fix, affected users are advised to contact Apple support for help.
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