
Touchscreens are one of the biggest bugbears on modern cars
It's Driver Power time, our annual report where you tell the world what you really think of your car. We've been hearing from thousands of people eager to spill the beans on what they love, like and hate about their vehicles.
We deep dive into every area, from running costs to infotainment, quality to practicality and, of course, what you think about how your motor drives. But the best bit about Driver Power is your comments, because they give away all the little details that make living with a car good or bad.
We spot patterns when numerous drivers complain about the same thing – a jarring engine stop-start system on one car came up time and again, for example. And some complaints cross brands and seem to universally annoy drivers – switching off the 'infernal beeping', as more than one respondent called it, was a common theme, while cars without rear wipers seem to irritate their drivers, which is something for manufacturers to chew over. Advertisement - Article continues below
But there are also lessons for consumers – in particular, making sure you carefully go through the spec of your prospective purchase before taking the plunge. A lot of comments mentioned equipment that wasn't fitted; cars not having automatic folding mirrors was one example. So it's essential to make sure you know what you want from a car, and that the trim level you're choosing has everything you desire. I know this from experience; heated seats were on my beloved wife's list of non-negotiables, so we had to go up a trim level on her current car to make sure she was warm all winter.
And it's amazing just how many people felt their car wasn't powerful enough. Yes, it's hard to assess this on a short test drive with an eager salesman alongside you, but you simply must make sure you use that time to check out how it drives.
However, the biggest single gripe in the comments across brand after brand was the technology. It's no surprise to us at Auto Express; we have long banged the drum that touchscreens in particular aren't always a great user experience, and as cars get more complex, the usability and reliability of interfaces haven't kept up. It's a tricky one to solve, but it's clear that you, as drivers, are on the same page and are not happy with what manufacturers are currently giving you.
Click here to find out the best cars to own in the UK by class ...
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The Sun
5 hours ago
- The Sun
Huge carmaker ‘may sell iconic luxury motor brand' as sales dive and new CEO takes charge
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Times
5 hours ago
- Times
The new guide dog training: e-bikes, phone zombies, busy cities
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London dogs have always had to get used to the Tube. Shallower lines such as the Hammersmith & City are easiest to cope with: only those with the strongest nerve can endure the high-decibel screeching of the deep Northern and Victoria lines. Laurie has taken it all on board, and is a model of calm purpose as he guides Townley, 58, through the pandemonium of London's West End. He effortlessly tacks around an approaching phone zombie, is unfazed by deafening sirens and traffic, and ignores a tempting discarded kebab. 'They're a lot more common than they used to be — it's littered with them round here on Saturday morning — but the dog must know it can only eat food when it's given to them,' said Brady. 'We call it food manners.' She said most of the public are kind and considerate around guide dogs, but often do not notice that one is near them. 'People are involved in their own worlds, expected to do emails on the way to work. The modern world is such that people are looking down a lot of the time.' There are about 3,000 working guide dogs, mainly labradors, golden retrievers or crosses of the two, which are purpose-bred. It costs £38,000 to train each dog, all of which comes from donations. Their training begins when they are 14 months old. Most will then stay with one owner until about ten years old, when they retire to a volunteer's home to become a family pet. Laurie will soon be matched with a visually impaired person on the Guide Dogs shortlist, which could be anywhere in the country: there is then another five weeks of training specialised to their needs. 'Sight loss has no regard for background,' said Townley, who has been training dogs for 36 years. 'We've had to familiarise them with visits to a church, or mosque, even to Emirates stadium for Arsenal games. A businesswoman user had to fly a lot, so we did trips through the airport and a couple of flights. Every owner, and every dog, is different. 'But I've been doing it for 36 years and it's still a privilege. You see the change it makes to people's lives, the freedom, the confidence. It's humbling.' To donate to Guide Dogs, go to


Times
6 hours ago
- Times
Boris Johnson's failed £1bn EV charger fund killed off by Labour
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