Firm gets RM326mil for measures to reduce non-revenue water
(Front row) Deputy Prime Minister and Energy Transition and Water Transformation Minister Datuk Seri Fadillah Yusof (third from right), Adam Saffian (fourth from right), Air Selangor NRW head Kelvin Siew (second from left) with other VIPs and guests during the incentive presentation ceremony.
Pengurusan Air Selangor Sdn Bhd (Air Selangor) has received a remuneration incentive of RM326mil under the National Non-Revenue Water (NRW) Programme.
This was in recognition of its consistent and effective efforts in reducing the NRW rate for the 2023 assessment year.
Air Selangor is the main water utility provider in Kuala Lumpur, Putrajaya and Selangor.
It is also the largest water services provider in the country.
The company began NRW reduction activities in-house in 2017 when it reduced the NRW level to 33.2%.
In 2023, it recorded a reduction in the NRW level to 27.7%.
This achievement also exceeded the NRW Matching Grant target of 28.5% set by National Water Services Commission (SPAN).
This government grant is an incentive to support water service providers in achieving the NRW reduction targets set by SPAN.
Air Selangor achieved the reduction thanks to several internal initiatives carried out since 2017.
Among these were the launch of the 'Report Leaks' campaign which encouraged the public to identify and promptly report water leaks.
This saw 95,811 public-reported leaks successfully repaired between August 2023 and March 2025.
Last year, Air Selangor increased the number of Leak Inspectors from 187 to 210, leading to the detection of more than 160,000 leak cases across its pipe network.
The company also implemented the 'Active Leakage Control Programme' which added 100 district metering zones annually, with the aim of achieving 80% coverage by 2028.
Additionally, a 'Pipe Replacement Programme' and pressure management measures have contributed to a reduction in the Pipe Burst Index of 3.25 pipe bursts per 100km, compared to the global benchmark of 13 bursts per 100km.
Air Selangor also introduced 20 pressure management zones annually.
This helped to reduce excessive pressure in the system, lowering risk of leaks and pipe bursts.
To detect leaks within the reticulation pipe system, the company uses a permanent monitoring system.
Called the' Leak Noise Correlating Logger', it enables repair actions as soon as data shows a leak.
The use of 'Pressure Transient' technology on main pipes was started to enable earlier leak detection, allowing fast repair works aimed at preventing water supply disruptions.
This technology is also used by water operators in Singapore, Australia and the United Arab Emirates.
Air Selangor also reports less commercial losses, including customer meter replacements and enforcement actions against illegal connections.
Air Selangor chief executive officer Adam Saffian Ghazali said the incentive payout was the fourth under the National NRW Programme.
'We are truly honoured by this recognition of the efforts we have undertaken.
'Air Selangor will continue to strengthen our NRW reduction initiatives to enhance operational efficiency for the benefit of 9.62 million consumers in Selangor, Kuala Lumpur and Putrajaya.
'Moving forward, Air Selangor will work towards achieving its NRW reduction target of 25% by 2030,' said Adam Saffian.
Air Selangor also urges the public to promptly report incidents of leaking or burst pipes, illegal pipe connections, or meter manipulations.
They can do so via Air Selangor 2.0 mobile app, Air Selangor's official social media channels, or www.airselangor.com
Hashtags
Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles
The Sun
an hour ago
- The Sun
Malaysia showcases public sector reforms at UN Forum 2025
SAMARKAND: Malaysia continues to strengthen its public sector to meet the evolving needs of its people while contributing meaningfully to the Sustainable Development Goals. Deputy Prime Minister Datuk Seri Fadillah Yusof said under the Tenth Malaysia Plan (2011–2015), Malaysia achieved major strides in digitalising public service delivery. He noted that over 10,000 government services, accounting for 77 per cent, were made available online, greatly enhancing access and convenience for citizens. 'We reduced licensing burdens at both federal and local levels by nearly 60 per cent and saved over RM9 billion through value management efforts and the abolition of more than 38,000 redundant positions, underscoring our commitment to prudent governance and efficient service delivery,' he said in his speech at the United Nations Public Service Forum 2025 here today. Fadillah said that one of the key pillars of the civil service's transformation was the adoption of H.E.M.A.T -an acronym made up of five core values, which Hijrah Tatakelola (Governance Transformation), Empati Rakyat (Empathy for the People), Minda Pekin (Progressive Mindset), Apresiasi Inovasi (Appreciation of Innovation), and Tadbir Urus Telus (Transparent Governance) – in its daily operations.. 'Introduced by the Director-General of Public Service, H.E.M.A.T encapsulates the spirit of responsible leadership and a renewed commitment to quality service delivery,' he added. Complementing this, the Chief Secretary to the Government, Tan Sri Shamsul Azri Abu Bakar, has launched a comprehensive Public Service Reform Agenda focused on value-based governance, human capital development, organisational strengthening, service delivery, and public-private sector collaboration. 'These reforms are supported by the Associated and Integrated Strategy, which ensures technology and data are embedded in governance transformation,' he said. Fadillah said Malaysia's commitment to a sustainable future is further demonstrated through the establishment of the Ministry of Energy Transition and Water Transformation (PETRA), which is currently under his purview. 'This reflects the Government's strategic decision to align critical public utilities with climate action, technological innovation, and inclusive development. 'PETRA is tasked with transforming our energy and water governance models. It is leading efforts to future-proof the electricity grid, promote renewable energy adoption, particularly solar and hydropower, to enhance energy efficiency, and modernise water resource management. 'It also seeks to ensure that infrastructure planning integrates sustainability and equitable access at its core,' he said. At the same time, Fadillah stressed that the welfare and professionalism of Malaysian civil servants remain a priority. 'Our newly introduced Public Service Remuneration System, effective December 2024, reflected this focus. 'It embeds performance-based rewards, phased salary adjustments, and clear career pathways aligned with the MADANI vision to foster a just, inclusive, and high-performing society,' he added. The United Nations Public Service Forum 2025 runs until June 25.
Barnama
2 hours ago
- Barnama
Malaysia Continues To Strengthen Public Sector
GENERAL From Siti Radziah Hamzah SAMARKAND, June 23 (Bernama) -- Malaysia continues to strengthen its public sector to meet the evolving needs of its people while contributing meaningfully to the Sustainable Development Goals. Deputy Prime Minister Datuk Seri Fadillah Yusof said under the Tenth Malaysia Plan (2011–2015), Malaysia achieved major strides in digitalising public service delivery. He noted that over 10,000 government services, accounting for 77 per cent, were made available online, greatly enhancing access and convenience for citizens. 'We reduced licensing burdens at both federal and local levels by nearly 60 per cent and saved over RM9 billion through value management efforts and the abolition of more than 38,000 redundant positions, underscoring our commitment to prudent governance and efficient service delivery,' he said in his speech at the United Nations Public Service Forum 2025 here today. Fadillah said that one of the key pillars of the civil service's transformation was the adoption of H.E.M.A.T -an acronym made up of five core values, which Hijrah Tatakelola (Governance Transformation), Empati Rakyat (Empathy for the People), Minda Pekin (Progressive Mindset), Apresiasi Inovasi (Appreciation of Innovation), and Tadbir Urus Telus (Transparent Governance) – in its daily operations.. 'Introduced by the Director-General of Public Service, H.E.M.A.T encapsulates the spirit of responsible leadership and a renewed commitment to quality service delivery,' he added. Complementing this, the Chief Secretary to the Government, Tan Sri Shamsul Azri Abu Bakar, has launched a comprehensive Public Service Reform Agenda focused on value-based governance, human capital development, organisational strengthening, service delivery, and public-private sector collaboration.
New Straits Times
2 hours ago
- New Straits Times
Malaysia finalises National Technology Action Plan
SAMARKAND: Malaysia is currently finalising the National Artificial Intelligence (AI) Technology Action Plan which sets a clear governance framework to ensure that AI serves not only efficiency, but also ethics, equity, and public interest. Deputy Prime Minister Datuk Seri Fadillah Yusof said the plan focuses on key sectors such as education, healthcare, energy, and agriculture, while building Malaysia's AI talent pipeline within the public sector and among youth. "We are all aware that technology is not neutral. It must reflect the values of the society it serves," he said in his speech at the United Nations Public Service Forum 2025 here today. Fadillah, who is also the Energy Transition and Water Transformation Minister, noted that structural reform in the civil service must be accompanied by system transformation. In this regard, digitalisation has become both the enabler and accelerator of change. Guided by the MyDigital Blueprint and the Public Service Digitalisation Strategic Plan, Fadillah said Malaysia has digitised over 500 government services and streamlined access through secure platforms such as MyDigital ID and real-time dashboards, he added. The United Nations Public Service Forum 2025 is held between June 23-25.
